RETURN & REFUND POLICY IN UNITED ARAB EMIRATES

We founded UNBOX with one goal in mind. Giving our customers a rewarding and enjoyable shopping experience.

If you are not 100% satisfied with your purchase, you can exchange the product for another one, be it similar or not.

We do not offer a cash refunds. The policy is only for “Store Credit Refund” Only.

Exchanges are only accepted provided it meets the following guidelines:

  • Factory or manufacturer’s defect / wrong item delivered.
  • Any product you return must be in the same condition you received it and in the original packaging.
  • You can exchange a product for up to 3 days from the date you purchased it.
  • 20 AED delivery charges for each exchange. Exchanges are free if the item is defected or wrong.

For any inquires please contact us at info@unboxbasics.com.